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WebFlyer Home > News & Advice > NotiFlyer

NotiFlyer :: Late-Breaking News
Late-Breaking Program News Frontier Airlines Low-Cost Quest
(Posted: May 2, 2013)

Frontier EarlyReturns members who choose to fly on a Basic fare, not booked through FlyFrontier.com, will get 25 percent of the miles flown beginning July 1, 2013, down from the current 50 percent of miles flown. Economy, Classic and Classic Plus tickets will continue to earn 100, 125 and 150 percent of miles flown, respectively, regardless of where the flights are booked.

And Frontier customers who do not book their flights through FlyFrontier.com will now have to pay for overhead bin space for a carry-on bag when purchasing a Basic fare - between $25 to $100. All tickets told at FlyFrontier.com will continue to include a free carry-on bag and elite members will be exempt from the charge.

"With this change, we are ensuring that our most loyal customers-Ascent and Summit level members of EarlyReturns, those who book economy, Classic and Classic Plus tickets, including all customers who book through FlyFrontier.com, will have more space onboard the aircraft for their carry-on bags," said David Siegel, Frontier's chief executive officer.

Summit and Ascent members are not charged for two checked bags or for one carry-on bag. For non-elite customers, the fee to check a first bag will remain $20 when purchased during online check-in at FlyFrontier.com but will increase to $25 when purchased at airport check-in for all economy and Basic tickets booked on or after June 1, 2013 for travel on or after July 1, 2013. Second bag fees for economy and Basic flyers remain unchanged at $20 and Classic and Classic Plus tickets continue to get two free checked bags.

And a further move toward being an "Ultra Low Cost Carrier", Frontier will begin charging for onboard beverages effective July 1, 2013 for customers who purchase economy or Basic fares. Ascent and Summit level EarlyReturns members, as well as customers who purchase Classic and Classic Plus fares, can continue to get beverages for free when they show their boarding pass or EarlyReturns membership card. The charge for coffee, tea, soda or juice will be $1.99 and must be paid by credit or debit card.

For your $1.99, you'll receive the full can of soda or juice and if you're drinking coffee, you'll be offered free refills. And now that customers will actually be paying for the coffee and tea, Frontier says it will introduce a "premium tea brand" and Boyer's Premium 100% Arabica coffee, a Colorado brand.

Basic fares are not sold on FlyFrontier.com, only through third-party sites, so the airline is very much trying to direct business to their company website.

Visit http://news.flyfrontier.com/ for more details about the upcoming changes.


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