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WebFlyer Home > News & Advice > NotiFlyer

NotiFlyer :: Late-Breaking News
Late-Breaking Program News Some Programs Temporarily Waiving Mileage Redeposit Fees
(Posted: Mar 19, 2003)

Over the past several weeks, many airlines have announced flexible travel policies allowing members to make changes to paid itineraries without incurring standard waiver fees. As tensions have risen, many of the frequent travel programs have followed the airlines' lead and are now implementing similar policies for those with planned travel on award tickets.

Below is a list of programs that have announced fee waiver policies on award travel and a brief summary of the associated restrictions:
  • Alaska Mileage Plan: Cancellation and redeposit fees on award tickets booked for travel between March 19 and May 18, 2003 will be waived. For complete rules and restrictions go to http://www.alaskaair.com/www2/flights/reassurances.asp.

  • American AAdvantage: Unfortunately, AAdvantage has decided not to waive its mileage redeposit fee. Members will be allowed a one-time change to date/time/destination. The AAdvantage policy applies only to tickets redeemed before April 19 for travel through May 18.

  • Delta SkyMiles: SkyMiles is waiving fees and providing additional benefits for members who find themselves in various stages of travel planning/activity. For complete details go to http://www.delta.com/travel/trav_advisory/iraq_awards_faq/index.jsp.

  • Lufthansa Miles & More: Miles & More will waive the service charge for members who cancel an award ticket or who wish to re-book. Flights may only be re-booked onto another Miles & More airline partner. The special provision is valid for Lufthansa flights to/from the USA and Canada and is initially restricted to a period of two months for postponement of travel.

  • Midwest Express Midwest Miles: In the event of military action and/or a Homeland Security Department issuance of a Level Red Alert, customers will be allowed a one-time change to their travel plans without paying the standard change fee. Customers must reschedule or cancel their travel prior to the original departure of their flight. This policy applies only to tickets redeemed before military action or a Level Red Alert is declared.

  • Northwest WorldPerks: Customers who were scheduled to travel domestically within 60 days of the onset of military action can redeposit their miles one time without a fee. Customers scheduled to travel internationally within 90 days of military action can also redeposit miles one time without a fee.

  • US Airways Dividend Miles: Per US Airways' "Peace of Mind" flexible travel policy, Dividend Miles members who were issued award tickets on or before April 2 for travel from March 19-June 17, 2003 will be able to reschedule travel without incurring change reissue or redeposit fees.

  • United Mileage Plus: Members can change their award itinerary and/or redeposit their miles without a fee.

  • Virgin flying club: Virgin will waive mileage redeposit fees for customers who change their travel plans and rebook by May 31 for travel by Dec. 31, 2003.

For full rules and conditions regarding any of these programs' policies, contact the program directly before your scheduled flight. This list will be updated, so check back regularly for the latest information.

Previous comments:

Kenneth G. Madden
posted: Mar 24, 2003 at 7:21pm (MT)

Called AAdvantage Platinum Desk last week to redeposit miles--not without $100 change fee.

Glen Stephens
posted: Mar 26, 2003 at 3:47am (MT)

I am not certain how UA will treat re-deposit of a Star Alliance partner award flight that used UA miles if I need to cancel it now. Going to do some checking now!

Alex Malinin
posted: Mar 26, 2003 at 11:30pm (MT)

Continental has also announced that they are temporarily waiving the usual $100 change fee. Their full policy can be read by going to www.Continental.com and clicking on the "Flexible Travel Policy" icon.

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