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WebFlyer Home > News & Advice > NotiFlyer

NotiFlyer :: Late-Breaking News
Late-Breaking Program News Delta Miles Set to Expire End of Year
(Posted: Nov 30, 2006)

This is a reminder / warning, that if you have not had activity in your Delta SkyMiles account during 2005 or 2006 (flown Delta, earned miles with a partner or redeemed for an award), your miles will be deleted from your account.

One of the quickest and relatively painless ways to extend your miles in time for the Dec. 31 deadline is to buy 1,000 SkyMiles at delta.com for $29.56. The miles should post to your account within 72 hours.

To be on the safe side, don't delay. But here's a tip according to a Delta representative:

Miles must be posted by Dec. 31 in order to extend the account. HOWEVER, if miles are not posted by Dec. 31 but account activity had taken place prior to that date, a Delta agent will reinstate the expired miles once s/he verifies that the customer did have activity prior to Dec. 31, thus extending the account for two more years. For example, if a member stays at a Hilton on 12/30/06 and we get the partner data on 1/5/07, we will retroactively post those miles and reinstate the expired miles.

LINK: https://delta.mpmvp.com/buy.asp

The following excerpt is from the Delta Web site:

Account Deletion and Mileage Expiration

Accounts with no activity for 12 consecutive months after enrollment will be deleted. A new SkyMiles number can be obtained by contacting Delta.

Currently, miles will not expire as long as you participate in one of the following activities at least once every three years:
Earn miles for travel on a qualifying Delta, Delta Shuttle, SkyTeam, or other SkyMiles airline partner flights.

Earn or redeem miles with one of the SkyMiles program partners including hotels, car rentals, Delta SkyMiles Credit Card from American Express, international credit card partners, Everyday Miles by Rewards Network, MilePoint.com, mortgage lenders, CAP magazine subscriptions, real estate, or telecommunications partners.

Buy Miles here at delta.com or by calling the number on the back of your SkyMiles card.

Redeem miles on Delta, Delta Shuttle, a SkyTeam partner, or another SkyMiles airline partner. Redemption of previous program awards does not extend the mileage expiration date.

Starting Dec. 31, 2006, we?re modifying the above policy and miles will expire after two years of account inactivity. Mileage balances of members who have had no SkyMiles activity within the last two calendar years (2005 and 2006) will expire on Dec. 31, 2006.

And this, also from the Delta Web site:

Mileage Expiration

Effective December 31, 2006, miles will expire after two years without any account activity (e.g. earning or redeeming).

Previously, any mileage activity within a three-year period prevents miles from expiring. We?re making this change to reduce the mileage liability for members who are no longer active and to reduce overall program administrative costs.

Mileage balances of members who have had no SkyMiles activity within the last two calendar years (2005 and 2006) will expire on December 31, 2006.

See SkyMiles Rules & Conditions for a complete list of qualifying activities or visit Ways to Get Miles for information on how to easily earn miles with our more than 100 partners.

LINK: http://www.delta.com/skymiles/about_skymiles/skymiles_program_updates/index.jsp#expiration



Previous comments:

Gary Steiger
posted: Dec 3, 2006 at 3:58am (MT)

1,000 miles for $29.56 is almost 3 cents a miles. That's awfully expensive. A cheaper option to extend your miles would be to do a dine at a Delta Rewards Network (iDine) restaurant after signing a credit card with the program.

http://skymiles.rewardsnetwork.com/




Michael McGown
posted: Dec 4, 2006 at 2:32pm (MT)

Your first sentence says "...if you have not had activity in your Delta SkyMiles account during 2005 or 2006, your miles will be deleted from your account."

Webflyer removed my previous comment on this, but I have checked with Delta--I was told that if you had activity in 2004, your miles will NOT expire at the end of this month. So I still maintain that the first sentence of this article inadvertently misleads the reader.




joseph walbran
posted: Feb 5, 2007 at 10:50pm (MT)

It seems unfair.
With no real alert to me a valuable savings account is cancelled. My several trips to Rio to see my daughter earned me good points, which are taken! Delta, this is rough treatment to save admin costs. Joe




t swerissen
posted: Apr 16, 2009 at 1:00am (MT)

The best way to complain is to file a complaint is to go straight to the DEPARTMENT OF TRANSPORTATION

http://airconsumer.dot.gov/escomplaint/es.cfm

Airlines really care about people filing complaints here.





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