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WebFlyer Home > Programs > Ratings & Reviews

Ratings & Reviews

(Program Reviews - Side by Side Comparison - Website Reviews)


Wyndham Rewards


2.92
(168 ratings)

6.85

This program was reviewed and rated by our editors in May 2013. Changes in the program past this date are possible, especially program partner information. We recommend you subscribe to the #1 source of frequent flyer information, Inside Flyer Magazine, to get the most current information possible.

Rewards Right Around the Corner

Wyndham Reward’s tagline, “Rewards right around the corner,” emphasizes Wyndham Worldwide’s geographical reach across six continents. Wyndham Rewards is the world’s largest lodging loyalty program as measured by the number of participating hotels with nearly 7,000 properties throughout more than 50 countries worldwide.

Wyndham Hotel Group’s family of brands include: Days Inn, Super 8, Howard Johnson, Travelodge and Knights Inn, which are popular with road trip aficionados, while brands like Wyndham Hotels and Resorts, Wyndham Grand Collection, Wyndham Garden, TRYP by Wyndham, Wingate by Windham, Hawthorn Suites by Wyndham, Microtel Inns & Suites by Wyndham, Planet Hollywood, Ramada Worldwide, Dream and Night hotels cater to business travelers and those whose tastes fall somewhere in between mid-range and luxury.

Wyndham Hotel Group, along with its parent company Wyndham Worldwide, spun off from Cendant Corporation on Aug. 1, 2006 and the hotel group kept the name of Cendant’s loyalty program, TripRewards, until 2008 when the name was changed to Wyndham Rewards. The hotel group continues to expand worldwide and Wyndham Rewards has added new benefits recently for members, including Gold Status.


EARNING ABILITY:

3.09
Our
Rating:

7.00
Members earn 10 points per dollar spent on qualifying room rates at all participating hotels with the exception of the extended stay brand, Hawthorn Suites by Wyndham hotels, where members earn five points per dollar spent. Other charges such as taxes and food and beverage charges do not earn points except for Wyndham Hotels and Resorts stays.

Wyndham Rewards’ offer of 10 points per dollar spent matches the earn rate of other hotel programs, including Choice Privileges, Best Western Rewards, La Quinta Returns and IHG Priority Club Rewards.

Members may also choose to earn rail points with Amtrak or miles with 16 participating airlines for Wyndham Worldwide hotel stays instead of Wyndham Rewards points. Members can select or change their earning preference in their online membership profile at any time.

Points can be earned with a host of other partners including when renting a car, using the co-branded credit card and other services. Program promotions are offered on a regular basis and members can opt to book stays choosing “Best Available Rate + 1,000 Points” or “Best Available Rate + 2,000 Points” to pad their account balance at participating hotels.

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AWARD CHOICES:

3.56
Our
Rating:

7.00
Free night awards start at 5,500 points and are divided into eight tiers. The tiers are as follows: 1 – 5,500 points; 2 – 8,000 points; 3 – 10,000 points; 4 – 14,000 points; 5 – 16,000 points; 6 – 20,000 points; 7 – 25,000 points; 8 – 30,000 points. In the past, there were different amounts between U.S./Canada and international properties. Since March 2013, the redemption amounts have been streamlined to include international as well as North American properties. The other difference is that the top tier maxes out at 30,000 points, down from 45,000 points for international properties.

Members can also redeem points for gift cards starting at 2,200 points for a $25 Restaurant.com gift card. Most $25 gift cards start at 6,500 points for dining out, car rentals and shopping. Members can also redeem points for Wyndham Rewards Prepaid Visa cards at 6,500 points for a $25 card, 12,500 points for $50 and 25,000 points for $100. Members can use their points to make a charitable donation to the Starlight Children’s Foundation, Christel House International, Hole in the Wall Camps and Hotels for Heroes, starting at 50 points. Members can also subscribe to magazines, shop for merchandise and pay for Wyndham Vacation Ownership maintenance fees.

Members can book a flight with points and redeem for airline miles. Points requirements for flights vary according to the cost of the flight in cash. We searched for a weekend trip in September from Los Angeles to Newark and found tickets starting at 101,630 points in economy and 495,394 in business class. Car rentals can be claimed in the same way. Our search for a four-day car rental from LAX in September came up with 39,704 points.

Members can convert points into miles with airline partners. The conversion ratios vary, but 8,000 points is the equivalent of 3,200 miles with American AAdvantage, Aeroplan, Delta SkyMiles, United MileagePlus and US Airways Dividend Miles.

Members can buy or give Wyndham Rewards points in increments of 1,000, up to 40,000 points per calendar year being purchased or received. The cost is $11 per 1,000 points.

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PARTNERSHIPS:

3.16
Our
Rating:

7.00
The following airlines’ frequent flyer programs partner with Wyndham Rewards: Aeromexico, Air Canada, American Airlines, Delta, Frontier, Southwest, Turkish Airlines, United Airlines, US Airways, Air Berlin, Air China, China Eastern, China Southern, Hainan Airlines, Lufthansa and Czech Airlines. Amtrak is also a partner as is Payback in Germany.

Members choosing to earn miles generally earn two miles per dollar spent on qualifying room rates at all participating Wingate by Wyndham, Ramada, Days Inn, Super 8, Baymont, Microtel, Howard Johnson, Travelodge and Knights Inn and 500 miles per stay at all Wyndham Hotels and Resorts or Hawthorn Suites, although the offers vary by airline partner.

The Wyndham Rewards Visa offers a sign-up bonus of up to five free nights (30,000 bonus points) with first purchase and cardmembers earn five points per dollar spent on participating hotel stays and two points per dollar for all other purchases. On your card anniversary every year, you’ll get 6,000 anniversary bonus points. There’s a $69 annual fee for this card, which is waived the first year. Members can also choose a no-fee card offering 12,000 bonus points with first purchase and three points per dollar spent on participating hotel stays and two points per dollar spent for all other purchases.

Members can also earn 10 points per dollar spent when shopping online with FTD.com. Sign up with Energy Provider Energy Plus and you’ll earn 5,000 bonus points after your second month and two points per dollar spent on your electric bill (offered in CT, MD, NY, NJ, PA, TX only).

Alamo, Avis, Budget and National partner with Wyndham Rewards and members earn 50 points per rental day. With Alamo and National, members earn 500 points for rentals of four or more days.

Wyndham Rewards does not offer a dining program or partner with an online mall where members can earn points for retail purchases.

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ELITE-LEVEL PROGRAM:

2.51
Our
Rating:

6.00
New in 2013, Wyndham Rewards members can reach Gold Status after staying 20 qualifying nights in a calendar year. As a Gold member, you’ll earn Gold Status points based on the average amount you spent over the course of your 20 qualifying nights that can be spent solely for a free award night. If you spent less than an average of $100 per night, you’ll get 6,000 Gold Status points; $100 to $150 per night, 10,000 Gold Status points and if you spent $150.01 or more per night, you’ll get the maximum bonus of 20,000 Gold Status points. Members can continue to earn Gold Status points bonuses for every 20 qualifying stays, up to three in a calendar year (maximum 60,000 Gold Status points). Gold Status points must be redeemed within four months of earning or they will expire. The stay can be booked as far out as the booking window allows.

Once members achieve Gold Status, the status membership will be valid for the rest of that calendar year plus the next calendar year, unless the member qualifies with 20 nights again in the second year. Gold Status members receive priority attention when contacting the Wyndham Rewards service center by phone or email.

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RULES AND CONDITIONS:

2.63
Our
Rating:

6.50
Guests must be at least 18 years old to join. Wyndham Rewards points expire four years after being posted to the member’s account. And if the member has no account activity for a period of 18 consecutive months, the account can be terminated and all accrued points cancelled. Account activity is defined as earning or redeeming points, transfer activity or earning airline miles or rail points through Wyndham Rewards.

There are no blackout dates for award stays, but free nights are based on availability at each property New members can claim points for qualifying stays occurring within 30 days before enrollment.

Members can claim free nights for anyone they choose. Missing point requests must be made within 12 months of the earning activity.

Members can earn points or miles on up to three rooms per night as long as the member is one of the guests and is the one who pays. No-shows whose credit cards have been charged for one night will receive points as if they had stayed.

Points cannot be combined with other Wyndham Rewards members.

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SERVICE SUPPORT:

2.62
Our
Rating:

7.00
Members can contact customer service via an online email form or by phone. When sending a question via email, members receive an email indicating that they will receive an answer within three to five business days. If you want a question answered faster, call the service center that is open seven days a week, from 9am to 11pm ET Monday through Friday and from 9am to 6pm on Saturday and Sunday. We sent an email on a Wednesday afternoon, and got a response by Monday with an apology for the delayed response because, “We are currently experiencing a higher than normal email volume.”

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ONLINE SERVICES:

2.88
Our
Rating:

7.50
The Wyndham Rewards website has a simple and clean design and is functional and easy to use. Online enrollment, account management, award redemption and missing point requests for hotel stays are all accessible online. Members can also easily find award sales and promotions and customer support links. Members can also purchase Wyndham Rewards points via Points.com through the site. The site is accessible in English (North America, EMEA and APAC), German, Chinese, Spanish and Portuguese. The program is active in social media sites.

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PLUS FEATURES:
Wyndham Rewards members have a great many hotels in which to earn and burn points as well as plenty of award choices. A recent addition to the program, a Gold level, was rather late in coming—but better late than never.

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MINUS FEATURES:
Although there is now an elite level, members do not earn some of the standard elite benefits, such as complimentary room upgrades, and the program is rather complicated with its tie-in to money spent and the fact that you have to spend your elite status points within four months of earning them.

Wyndham Rewards points have a shelf life and will expire after four years, regardless of whether or not your account is active. While four years is a long time, you won’t be able to keep your points alive indefinitely by earning or redeeming points every once in a while.

Point earning opportunities are limited compared to other programs that offer the ability to earn points for dining out and shopping online.

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INFORMATION:
Member Services
Wyndham Rewards
P.O. Box 4888
Aberdeen, SD 57402

(866) 996-7937

  Earning Ability Award Choices Partnerships Elite-Level Rules & Conditions Service Support Online Services Overall Rating
Our
Rating:
7.00 7.00 7.00 6.00 6.50 7.00 7.50 6.85
Member
Rating:
3.09 3.56 3.16 2.51 2.63 2.62 2.88 2.92

(168 ratings)

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