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WebFlyer Home > Programs > Ratings & Reviews

Ratings & Reviews

(Program Reviews - Side by Side Comparison - Website Reviews)


Finnair Finnair Plus
Website Review



Member
Overall
Rating:


(10 ratings)
Our
Overall
Rating:


Rated: June 2010- The Finnair Web site is geared more toward the current member than the prospective member -- yet even current members will find the site lacking in some areas. Everyone who visits the site can view information about the Finnair Junior Plus program (the frequent flyer program for two to 16 year olds,) Finnair Plus news and a complete oneworld section. But only Finnair Plus members can access special offers, and, though prospective members can complete an online enrollment form, they can’t submit the form electronically -- they must print the form and mail or fax it to the Finnair Plus service center. Current members can also utilize the Web site to view their accounts, book flights and even check-in for a flight with the e-check-in feature. Alas, e-check-in is only available for Finnair direct international flights departing from Helsinki. In its current form the Finnair Web site serves many of the needs of program members, but as a marketing tool the site lacks the tools and information that would attract potential members.

www.finnair.com/

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